酒店英文道歉信范本

酒店英文道歉信范本

学习啦在线学习网 　　道歉言语行为在社会生活中是一种极为常见的言语行为，你了解酒店英文道歉信该怎么写吗?下面学习啦小编为大家带来一些酒店英文道歉信，希望对你有所帮助!

　　酒店英文道歉信范文篇一

学习啦在线学习网 　　November 03, 1999

学习啦在线学习网 　　Mr. Shen Nan Ping

学习啦在线学习网 　　Flat 20F, Block 1

　　Robinson Heights

学习啦在线学习网 　　8 Robinson Road

　　Hong Kong

学习啦在线学习网 　　Dear Mr. Shen

学习啦在线学习网 　　We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.

学习啦在线学习网 　　We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

学习啦在线学习网 　　Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount

　　Indicated for your reference and perusal. If you have any queries, please do not hesitate to contact

　　Us.

　　Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.

学习啦在线学习网 　　Your sincerely

　　Front Office Manager.

　　酒店英文道歉信范文篇二

学习啦在线学习网 　　Dear Ms. Iwasaki,

学习啦在线学习网 　　Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

　　At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

　　Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been deleted. We understand that you may requested the King Size room but actually we could not satisfy your request.

　　酒店英文道歉信范文篇三

　　Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

学习啦在线学习网 　　May the year of the Rabbit bring you joy and prosperity.

　　Yours Sincerely,

　　Alfred Zhuang

　　Front Office Manager