商务英文道歉信
学习啦在线学习网 好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。你了解商务英文道歉信该怎么写吗?下面是小编为大家整理的商务英文道歉信，希望对大家有帮助。
商务英文道歉信篇一
Dear Mr. Hunnicutt,
学习啦在线学习网 I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.
We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.
学习啦在线学习网 Your sincerely,
Peter Gibson
学习啦在线学习网 Accounts Manager
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商务英文道歉信篇二
学习啦在线学习网 Dear Sir or Madam,
Thank you for letter of 5 May 2004.
I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.
学习啦在线学习网 I enclose the price list of our company as requested and look forward to hearing from you.
学习啦在线学习网 Your sincerely
商务英文道歉信篇三
Dear Ms Jeremy,
学习啦在线学习网 Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.
After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.
According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.
学习啦在线学习网 I would like to offer our apologies once again and thank you being an excellent customer.
Yours sincerely.
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