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学习啦在线学习网CUSTOMER SERVICE REPRESENTATIVE(Sales)

　　Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

　　SUMMARY OF QUALIFICATIONS

　　Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.

　　Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.

　　Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.

学习啦在线学习网　　Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.

　　Exceptional communication/interpersonal and organizational skills.

学习啦在线学习网　　EXPERIENCE

　　1989-Present OXBRIDGE,INC.

学习啦在线学习网　　Interface with merchandising personnel,at all levels,and provide technical information on company products and services.

　　Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.

学习啦在线学习网　　Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.

学习啦在线学习网　　Coordinate delivery schedules and monitor delivery personnel.

　　Organize promotional demonstration activities for home and Hew York marketing office.

　　Respond to and resolve customer complaints.

学习啦在线学习网　　Manage office operations and produce correspondence.

学习啦在线学习网　　Control stock and conduct purchasing procedures.

学习啦在线学习网　　Assist sales department in establishing client base/sales territories.

学习啦在线学习网　　EDUCATION

学习啦在线学习网　　1993-Present PROPHET JUNIOR COLLEGE

学习啦在线学习网　　Associate Degree Program

学习啦在线学习网　　Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.

　　Notice

学习啦在线学习网　　Background summary accentuates candidates acquired professional skills and impressive track record.

　　Listing relevant courses adds weight to candidates educational credentials.