学习啦 > 学习英语 > 生活英语 > 英语情景对话 > 酒店投诉英语情景对话怎么进行投诉(2)

酒店投诉英语情景对话怎么进行投诉(2)

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学习啦在线学习网酒店投诉英语情景对话怎么进行投诉


  酒店投诉英语情景对话4

学习啦在线学习网   Mike is talking to the front desk about his complaint in this hotel.He wishes to change to a quieter room.

学习啦在线学习网   迈克正在前台和酒店经理对话,他想投诉一下并换一间清静的房间。

  Mike:Excuse me.Who is the person responsible for handing complaints here?I would like to make few complaints.

学习啦在线学习网   迈克:你好。请问你们这里谁负责接受投诉?我想投诉一下。

  Front Desk:I am the manager here.You can complain to me.How may I help you?

  前台:我是这里的经理,您可以向我投诉。发生什么事情了呢?

  Mike:Here is the thing.I was woke up by strange noises of the telephone several times last night.Even I unplugged it,it wouldn't stop beeping.I am also not satisfied with the housekeeping service in my room.So I want to change to cleaner and quieter room.

  迈克:是这样的。昨晚上我好几次被酒店电话发出的奇怪声音吵醒。我把电话线拔出来,它还是不停哔哔地响。还有我房间里的卫生打扫得也不是很干净。所以我希望你们能给我换一间更安静整洁的房间。

  Front Desk:I apologize for everything disturbing you.We will give another room to you right now.Please wait a moment.

  前台:针对您说的情况,我向您表示歉意。我们马上给您换房间,请稍候片刻

  投诉问题常用句型百宝箱

学习啦在线学习网   1. 顾客投诉问题

学习啦在线学习网   1) There is no hot water/water boiler.

学习啦在线学习网   没有热水/煮水器。

  2) The room is in a smell/too noisy.

  房间一团糟/太吵了。

学习啦在线学习网   3) The window curtain is full of dust.

  窗帘积满了灰尘。

  4) The pillow cases are stained.

学习啦在线学习网   枕头套上有污渍。

学习啦在线学习网   5) The bathtub/water closet is dirty.

  浴缸/抽水马桶是脏的。

  6) The water closet is clogged ant when I flushed it , it overflowed.

学习啦在线学习网   抽水马桶堵住了。我一冲水,水就冒出来。

  7) There are no towels/toiletry items/toilet paper in the bathroom.

  卫生间没有浴巾/洗浴用品/厕纸。

学习啦在线学习网   8) My necklace /watch/wallet is missing.

  我的项链/手表/钱包不见了。

  9) Get me your manager!

  把你们经理叫来。


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