商务会议常用的英语口语
商务会议常用的英语口语
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商务会议常用的英语口语：
学习啦在线学习网 1.showing interest/surprise
Really?
I’m surprised to hear that.
Do you? /Did you? /Have you?
2· Asking follow-up questions
学习啦在线学习网 What did you think of…?
When are you going to…?
How do you feel about…?
3· Using the speaker’s words in a follow-up question
So the meeting’s been postponed until next March.
Next March?
4.Letting of invitation
The following phrases are useful for formal written invitations.
5· Inviting/Offering
We should like to invite you…
学习啦在线学习网 We should be very pleased if you could…
We would be delighted if you could…
6· Thanking
Thank you (very much) for your (kind) invitation to…
It was very kind of you to invite me to…
I was delighted to receive your invitation to…
7· Accepting
学习啦在线学习网 I would be very pleased to …
I should be delighted to…
8· Declining
Unfortunately, due to… I am unable to…
9.Describing duties and responsibilities
The following phrases are used for talking about responsibilities.
My job is to…
I’m responsible for…
学习啦在线学习网 My job involves…
In this job you have to…
学习啦在线学习网 9.Report writing
学习啦在线学习网 The following phrases are useful when writing reports.
· Introduction
学习啦在线学习网 The aim/purpose of this report is to…
This report sets out to…
学习啦在线学习网 This report aim to…
学习啦在线学习网 10· Conclusion
It was decided/agreed/felt that…
学习啦在线学习网 No conclusions were reached regarding…
学习啦在线学习网 It was concluded that…
11· Recommendations
We would recommend that…
It is suggested that…
学习啦在线学习网 It is proposed that…
12· Asking for information
学习啦在线学习网 We can ask for information using a fixed phrase followed by a noun.
学习啦在线学习网 I’d like to know about availability.
What about…?
学习啦在线学习网 Can you tell me about…?
13· Checking information
We can use the following phrases for checking information.
学习啦在线学习网 Sorry, I didn’t get that. Could you say that again?
学习啦在线学习网 Sorry, did you say…?
14.Suggesting
The following phrases are useful when we make suggestions.
Let’s…
Why don’t we…?
学习啦在线学习网 How/what about…?
I think we should…
学习啦在线学习网 Perhaps we could…
Couldn’t we…?
If we…we could/should…
学习啦在线学习网 15.Making presentations
The following phrases are used when making presentations.
16· Referring to visuals
学习啦在线学习网 If you’d like to look at the screen, you’ll see…
As you can see…
17.Expressing hindsight
We can talk about past mistakes in the following ways.
With hindsight, we should have/could have…
What we should have/could have done is…
If we’d…, we wouldn’t have…
18.Suggesting times and dates
How about/What about the following week?
Shall we say 14 February?
19.Asking for suggesting
学习啦在线学习网 When would suit you?
Did you have a time/place in mind?
学习啦在线学习网 20.Saying we are unavailable
I’m afraid I’m busy then.
学习啦在线学习网 I’m sorry but I can’t make it then.
21.Complaining about poor performance
学习啦在线学习网 I’m calling/phoning/writing to complain about…
There’s some sort of delay/hold-up/problem.
There seems to be a problem with…
Things are in a mess.
学习啦在线学习网 Something has gone wrong somewhere.
学习啦在线学习网 There seems to be a problem in the system.
学习啦在线学习网 I’d like to make a formal complaint.
What’s going on?
Can you tell me what’s happening?
Who’s in charge of this?
学习啦在线学习网 Could you look into this?
学习啦在线学习网 22. Responding to complaints
I’ll look into this and get back to you.
学习啦在线学习网 My colleague Mr./Ms X deals with this. I’ll get him/her to call you back.
I’m afraid there’s been a problem with…
I’m sorry about this. We’ve changed our procedures so it won’t happen again.
We apologise for the mistake. It won’t happen again.
Our apologies for the mix-up. We’ve sorted things out now.
学习啦在线学习网 We’ve looked into your complaint and it seems to be justified. Can we offer you some sort of compensation?
学习啦在线学习网 23.Here are some ways of talking about where something is:
学习啦在线学习网 Is the golf course far from Khania?
Is the Athena Hotel a long way from the golf course?
Where exactly is the hotel Located/situated?
学习啦在线学习网 Where is the hotel in relation to the golf course?
Which is the most convenient hotel for the course?
The khania Palace Hotel is in Ayios Marina, not far from the center of the town.
学习啦在线学习网 The Athena is in the middle of Khania, right on the port.
The Apollo is in a place called Kolimval, about 25 km west of the golf course.
The Helena is (right) opposite the entrance to the golf course.
This hotel is very convenient for the course. In fact, it’s right next door.
24.Prepare the listener for the message
This is Frank Larsen from Scandinavian Conferences.
学习啦在线学习网 It’s 9.30 on Wednesday morning.
I’m ringing about the sales report.
25.Make requests simple and polite
Could you send me the report, please?
Could you please call me back?
学习啦在线学习网 26.Give clear contact information
学习啦在线学习网 I’m in Helsinki until Friday.
My telephone number is 346 766.
学习啦在线学习网 27.Talking messages
学习啦在线学习网 The following phrases are useful for taking messages.
28.Offering help
I’m afraid she’s not here today. Can I help you?
I’m afraid he’s visiting a client. Can I take a message?
学习啦在线学习网 29.Asking for information
Could I ask who’s calling, please?
Could you give me your fax number, please?
学习啦在线学习网 30.Checking information
Could you spell that, please?
学习啦在线学习网 So, that’s 27 November.