商务信函的写作
商务信函在商务活动中起到非常大的作用。接下来小编为大家整理了商务信函的写作,希望对你有帮助哦!
一、抱歉:
We must apologize for …
We apologize for …
学习啦在线学习网 We are extremely sorry for …
注:以上句型后请使用动词ing形式。
学习啦在线学习网 以上句型中的for可以换成that,然后用从句表达。
一般来说,解释产生问题的原因,然后在信的结尾处再次表达歉意。
再次抱歉:
Please accept our apologies once again.
We hope that this has not caused you any inconvenience.
With apologies once again.
要求提供信息:
学习啦在线学习网 Please could you... give us further details about ...
We would be grateful if you could...inform us (about/if)...
We would appreciate it if you could...let us know ( about/if )...
We would like to know ( about/if )...
学习啦在线学习网 注:如果需要特别重要的信息,可以在以上句型前使用:in particular。
环境:
You wrote a letter to someone and they haven’t replied. You want to know if they received the letter.
学习啦在线学习网 We would be grateful if you could let us know if the letter has reached you.
A businessman is going to your country. He wants you to get a visa for him. You need all the details about his passport (his nationality, date of birth, where his passport was issued, and when it expires).
学习啦在线学习网 Please could you give details about your passport. I would like to know your nationality, date of birth, where your passport was issued and when it expires.
学习啦在线学习网 You want to know about the same businessman’s flight (flight number, date and time of arrival).
In particular, I would like to know your flight number, date and time of arrival.
二、提醒某人对某事的注意:
I should like to draw your attention to (the fact that)…
学习啦在线学习网 I should like to point out that …
学习啦在线学习网 如果你提醒的事情对方已经知道(你想表达你的生气):
I should like to remind you that…
I hope that it is not necessary to remind you that …
环境:
One of your staff keeps parking his car in front of the main door, the space which is reserved for the MD.
I should like to remind you that the space in front of the main door is reserved for the MD.
学习啦在线学习网 Someone is interested in purchasing a large quantity of your simplex cameras. Tell him about 25% discount for large orders.
学习啦在线学习网 I should like t draw your attention to the fact that we offer about 25% discount for larger orders.
One of your staff arrives half an hour late for work every day. (She should start at 9.30.)
学习啦在线学习网 I hope that it is not necessary to remind you that work start at 9: 30 every day.
Someone is interested in your products. Tell him that you guarantee that your prices are the largest in the country.
学习啦在线学习网 I should like to point out that we guarantee that all prices are the lowest in the country.
三、警告:
Unless…
If…(not)… We will be forced to …
环境:(What warnings would you give these people?)
A company that has not paid your bill
学习啦在线学习网 Unless you pay the bill, we will be forced to take legal actions.
学习啦在线学习网 Another company that is using your company’s car park
If you do not move your car away from our park, we will be forced to turn to the police.
学习啦在线学习网 An employee who always arrives late for work
学习啦在线学习网 Unless you come to work on time, we will be forced to fire you.
学习啦在线学习网 A builder who has left a lot of their tools in your office
If you do not take your tools from our office, we will be forced to throw them away.
轻度抱怨:
Unfortunately, + 表 示 something is wrong 的 句 子
环境:
A company has sent you a bill for the wrong goods.
学习啦在线学习网 Unfortunately you sent us a bill for the wrong goods. Please could you send us a correct bill as soon as possible.
Your new photocopier has broken down. You have to write to the company who sold it to you.
Unfortunately our new photocopier has broken down. Please could you send a repairman to fix it for us as soon as possible.
学习啦在线学习网 Two temporary secretaries do not speak English. You have to write to the agency who sent them to you.
学习啦在线学习网 Unfortunately two temporary secretaries you recommended to us do not speak English. We would be grateful if you could recommend two more who could speak English.
学习啦在线学习网 You keep receiving letters for someone else. You have to write to the post office.
Unfortunately I keep receiving letters for someone else. Please could you make the address clear before you deliver letters every day.
强烈抱怨:
学习啦在线学习网 强烈抱怨遵循以下步骤:
a. 阐述发生的问题:it is now over nine months since we placed this order and we are still waiting for the cabinets.
b. 使用句型12:I should like to point out that we have already paid for these cabinets.
学习啦在线学习网 c. 使用句型 13:we must insist that you deliver them immediately.
学习啦在线学习网 d. 使用句型14:unless we hear from you within 7 days we will take legal action
四、位置的描述
学习啦在线学习网 1. 对于上升趋势的描述:
a. 可以使用的动词或动词词组:
to increase
to go up
to rise
to grow
to jump
to leap
to soar
学习啦在线学习网 to shoot
to pick up
b. 可以使用的名词:
an increase
学习啦在线学习网 a growth
a jump
a soar
an upward trend
2. 对于上升到某个位置的描述:
a. 1. a. 中的动词+to+具体数据。
b. 1. a. 中的动词+to+the peak of+具体数据。
学习啦在线学习网 c. 1. a. 中的动词+reaching the peak of +具体数据。
学习啦在线学习网 d. 1. a. 中的动词+reaching + 具体数据。
e. to peak at + 具体数据
f. to climb to + 具体数据
3. 对于上升的程度的描述:
a. 1. a. 中的动词+by + 具体数据。
学习啦在线学习网 b. 1. a. 中的动词+副词。
下降
学习啦在线学习网 1. 对于下降趋势的描述:
学习啦在线学习网 a. 可以使用的动词或动词词组:
to fall
学习啦在线学习网 to decrease
学习啦在线学习网 to go down
to slide
to collapse
学习啦在线学习网 to decline
to drop
学习啦在线学习网 b. 可以使用的名词:
学习啦在线学习网 a collapse
a decrease
a fall
学习啦在线学习网 a decline
a drop
2. 对于下降到某个位置的描述:
a. 1. a. 中的动词+to+具体数据。
学习啦在线学习网 b. 1. a. 中的动词+to+the bottom of+具体数据。
c. 1. a. 中的动词+reaching the bottom of +具体数据。
学习啦在线学习网 d. 1. a. 中的动词+reaching + 具体数据。
3. 对于下降程度的描述:
a. 1. a. 中的动词+by + 具体数据。
b. 1. a. 中的动词+副词。
学习啦在线学习网 对于平稳的趋势的描述:
可以使用的动词或动词词组:
to hardly change
to have little change
to keep steady
to level off
to remain constant
学习啦在线学习网 to stay the same